If you purchased your policy on or after the 1st October 2026 and your policy number starts CMT or CMC: You can contact our claims team directly on 0818 286 510 or +353 1 682 9125 if you are travelling. You can also register your claim online by visiting https://claim.covermoreeurope.com/laya or emailing us at laya@claim.covermoreeurope.com. If you would prefer to contact us via mail, you can also write to us at: ClaimSorted EU Limited 24A Baggot Street Upper Dublin Ireland
If you purchased your policy before the 1st October 2026 and your policy number starts with LAY: Please contact travel claims on 012611508 or email travel@ie.sedgewick.com.